Terms & Conditions

1. Acceptance of Terms

By registering an account with ku44 or by accessing, browsing, or using any part of the ku44 platform located at https://ku44.bet, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must cease using the platform immediately.

ku44 reserves the right to amend, update, or replace these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We strongly recommend reviewing this page periodically to stay informed of any updates.

2. Eligibility

To create an account and use the ku44 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the service:

• You must be at least 21 years of age (21+ only). Minors are strictly prohibited from using this platform.
• You must be a natural person with the legal capacity to enter into binding agreements under the laws applicable to your jurisdiction.
• You must not be registered as a self-excluded player on ku44 or any connected platform, nor must you have had an account previously closed due to a breach of these Terms.
• You must provide accurate, complete, and up-to-date personal information when registering and must keep this information current at all times.

ku44 reserves the right to verify the eligibility of any user at any point and may request supporting documentation such as a government-issued ID, passport, or proof of address. Failure to provide such documentation may result in account suspension or permanent closure.

3. Account Registration & Security

Each user may hold only one active account on the ku44 platform. Creating duplicate accounts, using another person's identity, or registering on behalf of a third party is strictly prohibited and will result in immediate account termination and forfeiture of any associated balances.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with any other individual. ku44 will not be liable for any loss or damage arising from unauthorized access to your account that results from your failure to keep your credentials secure.

KYC Verification

As part of our commitment to security and compliance, ku44 may require users to complete a KYC (Know Your Customer) verification process. During this process, you may be asked to submit one or more of the following:

• A valid government-issued photo identification (National ID, Passport, or Driving Licence).
• Proof of address — a utility bill, bank statement, or official correspondence dated within the last 90 days.
• Proof of payment method ownership — a screenshot or statement confirming the bKash, Nagad, or Rocket mobile number belongs to the registered account holder.

4. Deposits, Withdrawals & Financial Transactions

ku44 supports a range of payment methods specifically chosen to serve players based in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT) and are subject to minimum and maximum limits as displayed within the platform's cashier section at the time of the transaction.

Deposits

Deposits are credited to your ku44 account after successful confirmation from the payment provider. ku44 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. We do not accept deposits from third-party accounts; the payment method used must be registered in your own name. Minimum deposit thresholds apply and may vary by payment method. ku44 does not charge deposit fees, though your payment provider may apply their own service charges.

Withdrawals

Withdrawal requests are processed subject to KYC verification and active bonus wagering requirement clearance. Before a withdrawal can be approved, the following conditions must be satisfied:

• Your account must be fully verified with a completed KYC review.
• All applicable bonus wagering requirements must be met prior to requesting a withdrawal of bonus-derived funds.
• Withdrawals must be made to the same payment method used for the associated deposit, where technically possible.

ku44 reserves the right to perform additional security checks before releasing funds. Processing times may vary depending on the payment provider and current transaction volumes. ku44 will not be held responsible for delays originating from the payment provider's systems.

5. Bonuses & Promotions

ku44 may from time to time offer bonuses, free spins, cashback promotions, and other promotional incentives to eligible players. All bonuses are subject to specific terms, wagering requirements, validity periods, and game restrictions that will be communicated at the time of the promotion.

The following general rules apply to all promotions offered on the ku44 platform unless otherwise stated in the specific promotion's terms:

• Only one promotional offer may be active per account at any given time, unless explicitly stated otherwise.
• Bonuses cannot be transferred, exchanged for cash, or withdrawn directly without completing the stated rollover requirements.
• ku44 reserves the right to cancel or modify any promotion at any time and to void bonus winnings in the event of suspected abuse, multi-accounting, or collusion.
• Promotional offers are not available to players who have opted into self-exclusion or who have had their accounts restricted by ku44's responsible gaming team.

ku44 does not guarantee the continuation of any promotion beyond its stated end date. Players are encouraged to check the promotions section of the platform regularly for the most current offers.

6. Fair Play & Game Rules

All games available on the ku44 platform — including cricket betting markets, live casino tables, slot machines, and crash games — are provided by licensed third-party software providers and operate under independently certified random number generation (RNG) technology. ku44 does not manipulate or influence game outcomes.

Players are expected to conduct themselves in a fair and respectful manner at all times. Any form of cheating, exploitation of software vulnerabilities, use of automated betting tools or bots, or deliberate collusion with other players to gain an unfair advantage is strictly prohibited.

Technical Malfunctions

In the event of a technical malfunction or system error that affects the outcome of a game, ku44 reserves the right to void the affected round or rounds and refund associated stakes. Decisions made by ku44 in respect of technical malfunctions are final and binding. No claim will be entertained for winnings generated as a direct result of a confirmed technical error.

7. Prohibited Activities

The following activities are expressly prohibited on the ku44 platform and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using the platform for money laundering, fraud, or any other unlawful financial activity.
• Opening multiple accounts to circumvent bonus restrictions, withdrawal limits, or account bans.
• Using any software, bot, script, or other automated tool to interact with the platform or to gain an advantage over other players.
• Misrepresenting your identity, age, or location during registration or at any subsequent point during account use.
• Engaging in abusive, threatening, or harassing communications with ku44 staff or other platform users.

ku44 employs a range of fraud detection, transaction monitoring, and behavioral analytics tools to identify and act upon prohibited activity. Any winnings generated through prohibited activity will be void and will not be eligible for withdrawal.

8. Intellectual Property

All content published on the ku44 platform — including but not limited to software code, design elements, graphics, logos, text, game interfaces, and multimedia content — is the exclusive property of ku44 or its licensed third-party providers and is protected under applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform strictly for personal and non-commercial purposes. Any reproduction, distribution, modification, republication, or commercial exploitation of ku44's intellectual property without prior written consent is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ku44 and its directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service, arising from your use of or inability to use the ku44 platform, even if ku44 has been advised of the possibility of such damages.

ku44 does not warrant that the platform will be available without interruption, error-free, or free from viruses or other harmful components. We make no representations regarding the accuracy, completeness, or suitability of any content on the platform for any particular purpose.

10. Privacy & Data Protection

Your privacy is important to us. ku44 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy. We implement SSL encryption and industry-standard security measures to protect your personal and financial information at all times. For full details on how we handle your data, please review our Privacy Policy page.

11. Modifications to Terms

ku44 reserves the right to revise, amend, or update these Terms and Conditions at any time without prior notice. Material changes will be communicated to registered users via email or through a prominent notice on the platform. It is your responsibility to review these Terms regularly.

Your continued use of the ku44 platform following the posting of any revised Terms constitutes your acceptance of those changes. If you disagree with the revised Terms, you must stop using the platform and may request account closure by contacting our support team.

12. Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of a dispute, ku44 encourages users to contact our support team in the first instance so that we may attempt to resolve the matter informally and promptly.

Should informal resolution not be achievable, any dispute shall be referred to and finally resolved by binding arbitration in accordance with the applicable rules of arbitration. The language of arbitration shall be English. Nothing in this clause shall prevent either party from seeking emergency injunctive relief from a court of competent jurisdiction.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please do not hesitate to reach out to our customer support team. Our team is available around the clock to assist you with any queries relating to your account, transactions, bonuses, or general platform usage.

You may contact us at any time by emailing our support address: [email protected]. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).